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Wipro Uses AI to Redeploy 20,000 Workers Instead of Layoffs

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Wipro said its AI initiatives have boosted productivity equivalent to the output of 20,000 employees, with workers being redeployed within the company rather than laid off. Chief Technology Officer Sandhya Arun described a human-AI operating model and said firms should measure AI by outcomes. She also noted Wipro is the only top IT firm that does not disclose AI revenue.

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