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Walmart store workers train AI agents to fix task errors

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Sig2.48Sen+0.38Env0.00Soc-1.18Gov+0.13

Walmart’s rollout of in-store task-assigning AI agents is creating a learning curve for employees. Workers say they often must spend time training the software and providing context so the agents don’t miss side tasks or other job complications. Managers and staff describe the system as helpful at shift start, but not consistently accurate without human correction.

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