Telus Warns Customers After Confirming Unauthorized Access to Personal Data
Telus notified some customers after identifying and blocking unauthorized access to limited information in a small number of telecom accounts. The activity occurred between February 2025 and June 2026 via compromised credentials, enabling attempts to move services or make unauthorized changes. Affected data included names, account details, billing and payment history. Telus is offering identity protection and contacting law enforcement and Canada’s Privacy Commissioner.