thefederal.com

Swiggy Launches In-App Food Safety Helpline for Customer Concerns

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Swiggy launched a dedicated Food Safety helpline and a Food Safety channel in its in-app Help section for customers to report concerns about orders. Customers can call 7948231850 or submit a short message with pictures and receive a ticket number to track it. The Food Safety Assurance Team reviews issues on priority and takes action, with additional info available via a registered mobile link.

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