Some Lyft and Uber drivers are charging passengers for damage that never happened — how to dispute it
Some Lyft and Uber drivers are charging passengers for alleged damage that they may not have caused. A recent case involved a $150 Lyft fee after a ride in a BMW, where the driver sent photos said to show vomiting. Lyft requires damage reports within 24 hours and drivers to provide incident information such as the date and time for a damage claim. No passenger should be charged for damage they didn’t cause.