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Some Lyft and Uber drivers are charging passengers for damage that never happened — how to dispute it

Lyft logoLyft
Sig2.35Sen-3.85Env0.00Soc-3.25Gov-2.60

Some Lyft and Uber drivers are charging passengers for alleged damage that they may not have caused. A recent case involved a $150 Lyft fee after a ride in a BMW, where the driver sent photos said to show vomiting. Lyft requires damage reports within 24 hours and drivers to provide incident information such as the date and time for a damage claim. No passenger should be charged for damage they didn’t cause.

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