Sainsbury's AI facial recognition wrongly flags shopper as shoplifter
Comedy promoter Matt Arnold was ejected from a Sainsbury’s store after its Facewatch AI wrongly flagged him as a shoplifter. Sainsbury’s said the shop’s staff targeted the wrong person and issued a £150 voucher, which he donated to a foodbank. The retailer blamed human error again and rolled Facewatch to 150 more stores in July.