Rockwell Automation Launches 24/7 TechConnectIQ Remote Support Service
Rockwell Automation introduced TechConnectIQ Support, a 24x7x365 remote assistance service for manufacturers with single-site contracts in North America. Available in Basic, Standard, and Professional tiers, it targets faster troubleshooting and easier software/firmware updates, with access to support engineers, scheduled callbacks, and a hub with support history and installed-base visibility.