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Report Says Kroger Overcharged Customers at Many Ohio Stores

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Sig3.75Sen-7.15Env0.00Soc-5.55Gov-6.45

Government inspectors found pricing overcharging in more than one in three Kroger stores examined across nine Ohio jurisdictions, with pricing errors favoring Kroger nearly three times as often as shoppers. The record shows 58 failed inspections out of 389. Nearly 2,000 accounts describe repeated overcharges and difficulty accessing advertised digital-only discounts, affecting seniors, disabled shoppers, and people without smartphones.

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