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Prudential Launches Alibaba Cloud AI Underwriter for Minutes-Quick Guidance

Prudential Financial logoPrudential Financial
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Alibaba logoAlibaba
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Prudential lets financial consultants enter client financial, health, occupational, and residential details on-site to receive preliminary underwriting guidance within minutes via a conversational interface. The CEO says AI boosts efficiency but human underwriters remain accountable, with teams making final decisions after reviewing all information. The firm expects back-office roles and skills to change while emphasizing training and maintaining professional judgment.

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