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Portillo’s Cuts Corporate Jobs to Refocus Operations and Growth

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Portillo’s is simplifying its G&A structure and cutting corporate jobs to push decisions closer to restaurant operators and guests, after softer performance in newer markets, especially Texas. While revenue rose 5.6% to $199 million from new openings, restaurant margins fell due to commodity inflation and weaker-than-expected results from newer restaurants. The review produced new customer segmentation, brand perception, and menu satisfaction studies.

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