technode.global

PLDT Expands UiPath AI Use Across Knowledge, Support and Risk Systems

PLDT logoPLDT
Sig2.35Sen+6.75Env0.00Soc+1.40Gov+1.20

PLDT expanded its use of UiPath’s automation platform across three internal AI systems: KAI for approved knowledge retrieval supporting proposals and customer support, Ellie for connecting enterprise workflows and knowledge, and ERICA for enterprise risk-management work. PLDT reported a 99% faster response process, with large manual-effort reductions and customer response times up to 80% faster, plus 18,000–25,000 annual hours saved for Ellie and 97–99% less manual effort overall.

Coverage (1)

ABOUT

What is Fimmer?

Most feeds treat all company headlines the same. An executive interview, an office closure, stock analysis, and a data breach can sit side by side with no sense of scale. Fimmer ranks coverage by what matters, so important events stand out and signals are prioritised over noise. We cluster related company news and score each story using a range of metrics, so you see the most crucial stories first.

SCORING

What do the scores mean?

Significance (0–10) measures the scale of the real-world impact. Sentiment and ESG (−10 to +10) indicate the tone of the coverage and whether the change relates to environmental, social, or governance factors. Together, these scores help distinguish meaningful developments from routine company news. More information about our scoring methodology can be found on our About page.

DISCOVERY

Explore more on Fimmer

Search more than 10,000 public companies, browse the company index, explore their scores, and read the coverage behind them, with our core features available to everyone for free.

For more advanced features, Pro gives you access to dynamic feeds, custom sorting, and more ways to track the companies that matter to you.

More with Pro