Marriott Rolls Out a Connected In-Room TV With 250+ Free Channels
A JD Power study found seamless smart TV features are a top need for 40% of hotel guests. Marriott is rolling out a new in-room entertainment platform aimed at a more connected, living-room-like experience, with a single on-screen interface, over 250 free channels, and on-screen room setting controls. It also reflects past guest frustrations and cites luxury satisfaction leadership for Ritz-Carlton.