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Kyndryl and Bridgepath Partner to Modernize AI-Driven GCC Delivery

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Kyndryl and Bridgepath say enterprises are reshaping global capability center delivery models as AI becomes embedded in how work is designed, delivered, and governed. The partners will help design, build, operate, and scale GCCs where AI is integrated from the start through digital foundations, data capabilities, governance structures, and AI-driven decision-making, moving beyond labor-arbitrage-led approaches.

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