Hilton Tops BTN Rankings for Traditional Hotel Brands for Third Year
For the third straight year, Hilton Worldwide ranked first in BTN’s annual survey of corporate travel buyers’ ratings for traditional hotel brands, with IHG close behind. Buyers assessed major chains across nine criteria including locations, safety, service consistency, innovation and digitization, rate transparency, sales responsiveness, data reporting, and sustainability. Hilton also scored highest in strategic locations and innovation/digitization, supported by technology investments and a July Navan partnership that provides API access to