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Hertz Expands Hand-Control Rental Vehicles Under ADA Settlement

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A class action settlement approved in California resolves claims that Hertz limited hand controls to certain vehicle classes, increasing costs and burdening reservations for some customers with disabilities. Hertz will dedicate 20 minivans with left-side hand controls for needed customers, reevaluate locations every six months, add right-side hand controls on minivans, and expand availability at 20 U.S. airport hubs with corporate locations within 200 miles.

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