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Genpact Plans for 100% of Workforce to Be AI Practitioners by 2027

Genpact logoGenpact
Sig1.65Sen+3.60Env0.00Soc+2.30Gov+1.20

Genpact says it aims for all employees worldwide to become AI Practitioners by 2027. It argues course certificates alone are not enough, stressing judgment for supervising AI workflows, knowing when to question outputs and escalate issues, and improving processes. The company plans to assess real adoption and whether training improves productivity, client outcomes, or decision quality.

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