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DCDRC Orders Star Health To Pay ₹94,000 for Wrongful Claim Denial

Star Health and Allied Insurance Company logoStar Health and Allied Insurance Company
Sig2.78Sen-6.12Env0.00Soc-2.35Gov-3.88

The Kangra District Consumer Disputes Redressal Commission held that Star Health cannot overrule a treating doctor’s decision to hospitalise a patient using its own medical assessment, calling the claim rejection illegal and a deficiency in service. Gurdeep Singh complained after his minor son’s hospitalisation for acute fever with thrombocytopenia and elevated liver enzymes. The child was treated until Aug 17; bills totalled Rs 58,729, and the commission ordered Star Health to pay ₹94,000.

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