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Currys and Bluecrest adopt NICE CXone as AI-driven ARR lifts Q2 results

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Sig3.52Sen+6.41Env0.00Soc+1.35Gov+0.22

Currys chose NICE CXone to unify customer interactions across the buying, ownership and support journey, and NICE said the platform delivered double-digit satisfaction gains. Bluecrest later adopted CXone to modernize its contact-center infrastructure. The momentum follows Q2 2026 results: revenue rose to $782.3M and AI and self-service ARR surged 52%, while guidance for 2026 was reaffirmed.

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