CCPA Penalises SpiceJet and 8 Platforms for Dark Patterns
CCPA imposed Rs 20 lakh in penalties on nine digital platforms, including SpiceJet, for using dark patterns in online interfaces that influence consumer choices. The regulator acted under 2023 rules listing deceptive practices. Examples include Zepto hidden charges at checkout, FirstCry pricing displayed as tax-inclusive but adding GST, and PharmaEasy auto-adding PLUS membership without consent.