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American Express Honors HR Leader Monique Herena as Executive of the Year

American Express logoAmerican Express
Sig2.55Sen+7.60Env0.00Soc+5.70Gov+2.40

Monique Herena, who joined American Express in 2019 as chief colleague experience officer, focuses on aligning HR strategy with business goals and creating a more user-friendly colleague experience. Her workstream includes streamlining learning and development for Amex’s 77,000-person workforce, contributing to 40% of colleagues moving into new roles or promotions. Company surveys report 91% would recommend Amex, alongside added mental health training, bereavement support, financial wellness tools, and family benefits such as doula

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