American Express Honors HR Leader Monique Herena as Executive of the Year
Monique Herena, who joined American Express in 2019 as chief colleague experience officer, focuses on aligning HR strategy with business goals and creating a more user-friendly colleague experience. Her workstream includes streamlining learning and development for Amex’s 77,000-person workforce, contributing to 40% of colleagues moving into new roles or promotions. Company surveys report 91% would recommend Amex, alongside added mental health training, bereavement support, financial wellness tools, and family benefits such as doula