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Amazon Expands Alexa for Shopping to Verify Customer Communications

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Customers in the U.S. can now ask Alexa for Shopping to verify whether an incoming message, email, phone call, or text came from Amazon. The communication verification tool checks details about where it came from, when it arrived, and what it said, returning confirmed from Amazon, not from Amazon, or unable to verify, with tips and next steps. It complements Amazon’s verify@amazon.com.

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