3M Launches Ask 3M AI Assistant for Industrial Product Technical Guidance
3M launched Ask 3M, an AI assistant that lets industrial customers access 3M technical expertise through self-service answers grounded in verified 3M documentation rather than open internet data. The tool includes example queries on adhesives and tapes, and testing showed a production engineer solving a bonding problem within a 24-hour cure window. A Workbench feature connects customers with 3M scientists.